Process Associate - Transaction Monitoring Services

Guidehouse is seeking a Process Associate to review and disposition Transaction Monitoring alerts and conduct comprehensive investigations. You will support financial crime operations by identifying red flags and maintaining strict compliance standards.

Key Responsibilities

• Review and disposition TM alerts within agreed SLAs and quality standards.

• Conduct end-to-end investigations: analyse customer profile, KYC/KYB information, expected vs. actual activity, counterparties, geographies, products and channels.

• Identify red flags and map activity to relevant money laundering, terrorist financing, fraud and sanctions-evasion typologies.

• Perform open-source and adverse media research, and use blockchain analytics tools to trace fund flows, wallet exposure and counterparty risk.

• Write clear, concise, evidence-based case narratives and alert rationales that stand up to QA, client and regulatory review.

• Escalate suspicious cases and prepare SAR/STR narratives or recommendations as per client procedures.

• Apply client-specific policies, risk appetite, thresholds and playbooks consistently.

• Flag scenario/rule performance observations to the team lead for tuning feedback.

• Meet productivity, accuracy and turnaround targets; participate in QA reviews and act on feedback.

• Maintain confidentiality and adhere to data-protection, information-security and audit requirements.

Requirements

• 2–3 years of experience in transaction monitoring, AML alert investigation or financial crime operations.

• Bachelor's degree in commerce, finance, economics, business, law, or a related field.

• Strong working knowledge of AML/CFT principles and typologies.

• Understanding of KYC/CDD/EDD, sanctions screening, PEP and adverse media concepts.

• Proficiency in MS Excel and comfort working with large data sets.

Preferred Qualifications

• Experience with TM platforms and case management tools like Actimize, Verafin, or Oracle FCCM.

• Hands-on experience with blockchain analytics tools like Chainalysis or Elliptic.

• Exposure to SAR/STR drafting and filing support.